Get Directions831 Westwood Industrial Park Drive #101 Weldon Spring, MO 63304
Just had my chair lift installed today. The installer was very nice and professional. He made sure I knew everything about my chair before he left and he made sure everything was cleaned up. He even vacuumed. Looking forward to years of service from my chair.
The company personnel from Laura who scheduled things, to Jason who delivered, to Brad the manager or owner of the St. Louis/ St. Charles Mo location. It was simple to set up over phone and then rest via email. I was given phone numbers to finalize delivery details as it was a holiday. All went very well.
Laura at the front desk, and the gentleman, Jim?, that were working Friday morning are fantastic. Incredibly friendly and knowledgeable. Willing to take time out of their busy schedule to explain the parts I ordered and offer assistance. Great customer service!
Availability of used material, speed of installation, very nice personality of Jason, the installer, his thoroughness in explaining and demonstrating everything. The whole installation experience was very pleasant.
And, we are enjoying using our stair chair!
The product is great and the service technician was very professional and did a great job. He is very well versed in his job and about the product itself. He is a great asset to your company. His warmth and personal attention to our needs was out of this world. Keep up the great work.
We contacted 101 originally to inquire about a home elevator. Brad came out to inspect the area in question and we concluded that a better, and much more economical, solution would be a chair lift on our back stairway. It is quite narrow but Brad thought it could be done with a certain type of lift with a chair that swiveled. He took all the measurements and submitted them to the engineers and it turned out that it could be done. A custom lift was then put in the works and delivered and installed within four weeks. The installation took only one day and was very professionally done by Jason and another man who were both quite pleasant to work with. We are very happy with the result. The lift has been a godsend for Barbara, who was having increasing difficulty in climbing stairs. We would heartily recommend the St. Louis 101 Mobility operation to anyone in need of similar assistance.
Professionalism of employees. When service was needed the speed, helpfulness and friendliness of employees was very impressive. Would not hesitate to use this Company in the future. Trust them completely..
I like that 101 Mobility has an option to rent stairlifts......it fit our needs exactly.
Laura at the showroom was very kind and considerate of our particular circumstances and needs, gave me all the information to help me make a decision.
Jason, who came out to assess our 'exact' needs according to our steps and floor layout, was detailed and courteous and his recommendations were to suit our needs and best safety......'not' to sell the highest priced stairlift. That gives me great respect for a company! And one I will use again if I have the need, and definitely recommend to friends and neighbors. :)
I also would like to recognize another competitor company: Med Equip, who is another good medical equipment co. who 'referred' me to 101, when I inquired about a rental......since they do not provide that service. Something you would only expect to happen in an old movie. ;)
The advice we received as we were deciding if we wanted to have a lift attached to our car was helpful in making our decision. As we had to purchase a larger car, Laura sent us a list of all the brands we were thinking of that would work with the lift. She went above and beyond while working with us and we were impressed with her professionalism.
The two gentlemen who attached the lift were efficient and pleasant. They gave us a tutorial on working the lift and answered all our questions.
All in all, we were extremely pleased in working with 101 Mobility. So far we've had no problems with the lift and I am now able to go to the mall by myself and enjoy the experience because I can take my scooter.
From my first call, I knew that I was dealing with a company who would go out of its way to help me get safely out of my house. Confinement to a wheelchair was new for me and rather scary.
As we all do, I had been searching the web and doing my research. 101 Mobility far outshined others. It was clear that the person taking my initial call, Laura, was not just someone who answers the phone. She was able to pull up a picture of the front of my house and do a quick assessment. Someone came out and did precise measurements at no obligation. Jason did the installation of the wheelchair ramp and he clearly was experienced as well as being super friendly.
Bottom line ... Call 101 Mobility. You won’t have regrets.
The speed which they responded to our inquiry was remarkable. On Wednesday Brad came to examine our stairway and on Thursday Jason installed our system. Both men were extremely polite andi informative. We are pleased with the lift and would certainly pass on nothing but good comments about the service.
Thank you so much.
The service was exceptional! The product is wonderful. I was so grateful to see how unobtrusive the lift is and how convenient it is to use! I will highly recommend your company and especially Jason! He made the whole experience joyful!
Jason was wonderful! He got to work right away and completed the job in short order.
He was very good with both of us with instructions on how toi use our chair.
It has really made a differance in our getting up and down the stairs.
Thank you so much for your kindness and compassion.
Serviceman went above and beyond in servicing our wheelchair lift. It’s 24 years old and parts are no longer available fir it. He went to the trouble of calling the manufacturer and getting some direction.
We were surprised to experience the professionalism of your technician, Geoff. He took the time to make sure that everything was in good working condition and gave us several explanations. He is a great asset to your company. Thank you!
Laura was responsive, helpful in picking out the proper patient sling and set up delivery with all the necessary paper work emailed to me. Payment was set up by phone and a date set to install and demonstrate proper use of the patient lift. At this point I highly would recommend this company for the vital care necessary and mobility needs required.
Reliable product and great service! In-home service providers are thorough and courteous. Office service is courteous and helpful.
Recently my dad called the office to schedule service but when the office returned his call, his phone service was out. The office staff found my number on a previous record and promptly called me. I was able to get the service completed and get my dad's phone service back up and running that same morning. Appreciate the care!
Your technician was knowledgable. He was very courteous and prompt. I did not know your company existed. I unfortunately used another stair lift company who was not responsive to the repairs oft their own product but to the customer's needs. I will in the future be using your company.
My sister who uses this stairlift has freedom to go up and down stairs all day long if she wants. It makes her life happy! 101 Mobility did a great job installing the lift and has always been available for maintenance and a phone call away when I have questions.
Installed a chair lift for our subdivision pool. Great to work with, it was a process for them to install because of permits etc., they did a great job of communicating where they were in the process. Also, did a great job on installation.
The personal service of the salesman and also how respectful the installers were to my 95 yr. old mother who was having the chair installed on the insistence of her daughter. My mother was not in favor of having this chair installed. Today she says she couldn't live without it!